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Words of Advice

Words of Advice

This section shares lessons learned and tips from primary care clinics and community health centers who have been through new construction, renovation or have made changes to an existing clinic environment. You can browse the words or advice, or sort them by different process points. 

 
"Utilizing project managers as an owner’s representative is essential for planning." -Zara Marselien, La Maestra Community Health Center
Integrated staff participation in the design project. An interior color preference survey was administered to staff to determine the color palette. The interior space will reflect a home-like environment with a basic yellow undertone (no beige) and earth tones throughout the space." -Anita Addison, La Clinica de la Raza
"Engaged clinic leadership in the financial projections of San Antonio Community Health Center through financial modeling." -Anita Addison, La Clinica de la Raza
"To increase behavioral health services, a behavioral health integration model should be embedded. To enhance communication and warm hand-offs between medical and mental health professional the mental health professional should be within the clinic." -Anita Addison, La Clinica de la Raza
"We have found that our optimal clinic design – which typically includes a three provider office and is around 2500 sq. ft. which supports communication and staff work is a U hub form with a centralized nursing station in the middle." -Christina Noguera, Golden Valley Health Centers
"Collaboration with other community entities is really critical to growth and produces a richer model which is more affordable." -Andra Lichtenstein, LifeLong Over 60 Health Center
"Collaboration with other community entities is really critical to growth and produces a richer model which is more affordable." -Andra Lichtenstein, LifeLong Over 60 Health Center

 

Browse Words of Advice from those in the field, or you can sort them by the phases of the design process, or the patient experience.

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Promising Practices in Safety-Net Clinic Design: An Overview 

Keller, A., Joseph, A., Taylor, E., Quan, X. 2011. Promising Practices in Safety-Net Clinic Design: An Overview. Concord, CA: Prepared for the California HealthCare Foundation by The Center for Health Design.

Designing Safety-Net Clinics for Cultural Sensitivity

Joseph, A., Keller, A, Taylor, E. Quan, X. 2011. Designing Safety-Net Clinics for Cultural Sensitivity. Concord, CA: Prepared for the California HealthCare Foundation by The Center for Health Design.

Designing Safety-Net Clinics for Flexibility 

Taylor, E., Joseph, A., Keller, A., Quan, X. 2011. Designing Safety-Net Clinics for Flexibility. Concord, CA: Prepared for the California HealthCare Foundation by The Center for Health Design.

Designing Safety-Net Clinics for Innovative Care Delivery Models 

Quan, X. Joseph, A., Keller, A., Taylor, E. 2011. Designing Safety-Net Clinics for Innovative Care Delivery Models. Concord, CA: Prepared for the California HealthCare Foundation by The Center for Health Design.

Improving the Patient Experience: Best Practices for Safety-Net Clinic Redesign

Gowri Betrabet Gulwadi, Anjali Joseph and Amy Keller, explore the physical features of ambulatory care center settings that have been associated with favorable patient outcomes.

 

Adapted by the authors of, "Exploring the Impact of the Physical Environment on Patient Outcomes in Ambulatory Care Settings." that was originally published in the Winter 2009 issue of HERD Journal, Vol. 2, No. 2. 

 

Get more information about HERD.

 
 

 
 
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